Política de privacidad

As a result of the application of the General Data Protection Regulation (GDPR) of the European Union, Best Medical Diet, SL, has modified its Privacy Policies, which govern the processing of your personal data in your relationship with Best Medical Diet, SL, and its website www.bestdiet.es


  • We respect your privacy and your choices.
  • The privacy and security of your data are incorporated into our policy.
  • We do not send marketing communications unless requested. They can be requested at any time.
  • We never offer or transfer your data, without your express consent.
  • We assume a commitment to transparency about the use of your data.
  • We do not use your data without having informed you or having requested your consent.
  • We respect your rights according to what is established in the regulations and in accordance with our own legal and operational responsibilities.

For more information about our privacy practices, we establish below which types of personal data we can collect or hold about you, how we can use it, with whom we can share it, how we protect it, and how you can exercise your rights with respect to such data. When you share your personal data with us or when we collect personal data about you, we use it in accordance with this Privacy Policy (hereinafter the «Policy»). If you have any questions or concerns about your personal data, please contact us at lopd@gruponuevadietetica.com



  1. WHO ARE WE?

Best Medical Diet, S.L., tax code NIF B91823732 and registered at P.I. Espaldillas C/ Espaldillas Siete nº 2 Alcalá de Guadaíra 41500 (Seville, Spain), is responsible for the personal data that you share with us. Therefore, Best Medical Diet, S.L. is responsible for data processing, for the purposes of the applicable data protection regulations. 



Personal Data refers to any information or data that can identify you directly (for example, your name or surname) or indirectly (for example, your national identity document or D.N.I.). Personal Data includes information such as email / home addresses / mobile phone, usernames, profile images, personal preferences, user-generated content, financial information, among others. It could also include unique numerical identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as the information that we obtain through cookies.

This Policy covers all personal data collected and used by Best Medical Diet, S.L.






Remember that before you start using any of our services or applications, you should read this Policy, as well as the Terms of Use of the specific section relevant to that service or application. In that section you will see if there are any particular conditions for its use, or if a specific treatment of your Personal Data is required. Failure to provide certain information may mean that it is not possible to manage your registration as a user, or that you may not have the use of certain applications or services available through www.bestdiet.es


What data can we collect from you?

We can collect or receive your data through our websites, forms, applications, devices, products, among others. In some cases, you provide us with your Personal Data directly (for example, when you contact us), in other cases we collect it (for example, using cookies to understand how you use our websites / apps) or, at other times, indirectly when we receive your data from other third parties.


What is the legal basis for the Processing of your Personal Data?

  • Your consent.
  • Our legitimate interest, which can be:
  • Statistics: to help us better understand your needs and expectations and thus improve our services, websites / applications / devices / etc. 
  • To facilitate the operation of our website / applications through technical and functional cookies: to keep our tools (websites / applications / devices) safe and secure and ensure that they function correctly and continuously improve.
  • Profiling.
  • To offer you our best customer service.
  • Referral by electronic means, or other equivalent means of communication, of invitations to attend events or conferences organized by Best Medical Diet S.L. or by third parties whose assistance will in any case be voluntary and that may entail the requirement of registration in the same by the interested party.
  • Referral of surveys related to the quality of the service. Best Medical Diet S.L. may send surveys regarding the quality of the service provided, which the interested party is not obliged to answer.

In the event that a contract is formalized: to perform the services you request;

Compliance with legal obligations that involve the processing of personal data;

When we collect your Personal Data, we indicate the required fields through asterisks. Some of the information that we request is necessary to:

Fulfill our commitment to you;

Provide you with the service you requested (for example, to provide you with a newsletter or updates).


What are the types of data processing?


Direct clients.




When we send or show personalized communications or content, we may use some techniques classified as «profiling» (that is, any form of automated processing of personal data that consists of using such data to evaluate certain personal aspects of a person, in particular to analyze or predict aspects related to personal preferences, interests, economic situation, location, reliability, or operations that you have carried out with Best Medical Diet, SL). This means that we may collect personal data about you to carry out this profiling. We centralize this information and analyze it to assess and predict your personal preferences and / or interests. Based on our analysis, we send or display communications and / or content tailored to your interests / needs. We inform you that you have the right to object to the processing of your personal data based on profiling in certain circumstances. To this end, consult the section «rights of the interested party and exercise» (point 10). 



We can share your personal data within Best Medical Diet, S.L., and its website/brand bestdiet.es


Your data may be visible by Best Medical Diet, SL, on the legal basis of the legitimate interest of the Group, to fulfill its administrative purposes, on the legal basis of the obligation to keep your details on a suppression list, should you request that we do not send you more commercial communications.


Your personal data may also be processed in our name by our trusted third-party suppliers


We enter into contracts with trusted third parties who perform a variety of services on our behalf. We only provide them with the information they need to perform the service, and we require them not to use your personal data for any other purpose. We always do our best to ensure that all third parties we work with keep the personal data we provide to them secure.




We only keep your Personal Data for as long as we need it for the purpose or purposes for which it was collected with your express consent, in order to satisfy your needs or to comply with our legal obligations. To determine the data retention period of your Personal Data, we use the following criteria:

  • Personal Data obtained when contacting us for a query or claim: for the time necessary to answer your query.
  • Personal Data obtained by giving your consent for the sending of communications or for being necessary in accordance with the regulations: until the issue for which they were required is resolved.
  • Personal Data obtained to evaluate your profile as a candidate in any of the possible selection processes that we may carry out.


We may retain some personal data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, to enforce our claims in court) or for statistical or historical purposes. When we no longer need to use your personal data, it will be deleted or anonymized so that we can no longer identify it.




We are committed to protecting your Personal Data and to taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data do the same. We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorized access. As the transmission of information over the Internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. Therefore, any transmission is at your own risk. 



Our websites and applications may contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please be aware that these websites have their own privacy policies and that we are not responsible for these policies. Please review these policies before submitting personal data to these websites. 




Some of our websites and applications allow users to submit their own content. Remember that any content posted to one of our social media platforms can be seen by the public, so you should be careful when providing certain personal data (for example, financial information or your address details). We are not responsible for any action taken by other people if you post personal data on one of our social media platforms and we recommend that you do not share such information.




Best Medical Diet, S.L., respects your right to privacy: it is important that you have control over your personal data. In this sense, we inform you that you have the following rights:


Right of information


You have the right to obtain clear, transparent and easy to understand information about the way we use your personal data and about your rights. We provide you with such information in this Policy.


Right of access

You have the right to access the personal data that we hold about you (with certain limits). We may charge a reasonable amount, with prior notice, to cover the administrative costs incurred in providing the information.

Obviously unfounded, excessive or repetitive requests may not be attended to.

To exercise this right, you can contact us through the means indicated in «Contact».


Right of rectification

You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete.


To exercise this right, you can contact us through the means indicated in «Contact».


Right of erasure

In certain cases, you have the right to have your personal data erased or deleted. It should be noted that this is not an absolute right, since we may have legal or legitimate reasons to keep them.

If you want us to delete your personal data, you can contact us through the means indicated in «Contact».


Right to unsubscribe

You can unsubscribe from our direct marketing communications at any time, including profiling.

You can unsubscribe by clicking on the «Unsubscribe» link in any email or communication we send you. Otherwise, contact us by any of the means indicated in «Contact».

To oppose profiling, you can contact us through the means indicated in «Contact».


Right of withdrawal

You can withdraw your consent to the processing of your personal data when the processing is based on your consent. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal. To find out about the cases in which the treatment is based on consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for treating your Personal Data?”.


If you wish to withdraw your consent, you can contact us by any of the means indicated in «Contact».


Right to object to treatment based on the satisfaction of legitimate interests

You can object at any time to our processing of your data when the processing is based on the satisfaction of legitimate interests. To find out about the cases in which the treatment is based on legitimate interests, we refer you to the section «What data do we collect from you?» «What is the legal basis for treating your Personal Data?».

If you wish to exercise this right, you can contact us by any of the means indicated in «Contact».


Right to file a claim with a supervisory authority

You have the right to claim the privacy and data protection practices of Best Medical Diet, S.L. before the Spanish Data Protection Agency.

Do not hesitate to contact us by any of the means indicated in «Contact» before filing a claim with the competent authority on data protection.


Right to data transfer

You have the right to copy or transfer data from our database to a different one. It is only possible to exercise this right with respect to data that you have provided, when the treatment is based on the execution of a contract or on your consent and the treatment is carried out by automated means. To find out about the cases in which the treatment is based on contract or consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for treating your Personal Data?”.


For more information, you can contact us by any of the means indicated in «Contact».


Right of limitation of treatment

You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we can store it, but we will not be able to continue using or treating it.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows: – that the interested party challenges the accuracy of the personal data, during the period that allows the controller to verify its accuracy; – that the treatment is unlawful and the interested party opposes the deletion of the personal data and requests instead the limitation of its use; – that the person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, the exercise or defense of claims; – that the interested party has opposed the treatment under article 21, paragraph 1 of the Regulation (Right of opposition), while it is verified if the legitimate reasons of the person in charge prevail over those of the interested party. 

If you wish to exercise this right, you can contact us by any of the means indicated in «Contact».


CONTACT: If you have any questions about the way we treat and use your personal data or wish to exercise any of the rights mentioned, you can let us know by sending an email to lopd@gruponuevadietetica.com, or write to us at the following address:  P.I. Espaldillas C/Espaldillas Siete nº 2 Alcalá de Guadaíra 41500 (Seville, Spain).



If you feel your rights are violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through their website: